Shipping policy
At Truvant Supply, we are committed to delivering commercial-grade cleaning solutions quickly, safely, and reliably.
Order Processing
Orders are typically processed within 1–2 business days after payment is received. Orders placed on weekends or holidays will begin processing on the next business day.
Once your order ships, you will receive a confirmation email with tracking information.
Shipping Locations
We currently ship within the United States.
Delivery Times
Estimated delivery times vary depending on location and shipping method selected at checkout.
Typical delivery estimates:
- Standard Shipping: 3–8 business days
Please note that delivery times are estimates and are not guaranteed.
Shipping Rates
Shipping costs are calculated at checkout based on order size, weight, destination, and selected shipping method.
Damaged or Lost Shipments
If your order arrives damaged or appears lost in transit, please contact us within 5 business days of delivery. Include your order number and photos of any damaged items or packaging so we can assist you promptly.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. Truvant Supply is not responsible for delays or additional charges caused by incorrect or incomplete addresses.